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SUPPORT

Contact & Support

Need help with your Albemo account, subscription, family access or preserved memories? Use the appropriate contact below.

01

Customer support

support@albemo.com

Use this address for account, technical, billing, privacy, data-deletion and customer-support requests.

02

Business enquiries

info@albemo.com

Use this address for partnerships and general company enquiries.

03

Safe support information

When contacting support, include your Albemo account email and a clear description of the issue. For billing issues, you may include the Paddle transaction or subscription ID. Do not send passwords, verification codes, full payment-card numbers or API keys.

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